Privacy Policy

Last updated: July 2026

Show Plates Factory ("we", "us", "our") operates https://showplatesfactory.com and respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights available to you when you visit our site or purchase a custom plaque or sign from us.

Personal Information We Collect

Depending on how you interact with us, we may collect:

Contact and order details — your name, shipping and billing address, email address, and phone number, provided at checkout.
Payment information — card details are collected and processed at checkout; we do not store full card numbers on our servers.
Personalization content — any custom text, names, dates, or messages you submit for engraving.
Order history — products purchased, order value, and communications related to your order.
Device and usage data — IP address, browser type, pages viewed, and referring URLs, collected automatically via standard web analytics.

How We Use Your Information

To process, produce, and ship your order, including personalized engraving.
To communicate with you about your order status, shipping updates, and customer service requests.
To process payments and prevent fraudulent transactions.
With your consent, to send marketing emails about new designs, promotions, and personalization ideas. You may unsubscribe at any time.
To improve our website, products, and customer experience.

How We Share Your Information

We do not sell your personal information. We share information only as necessary with:

Shipping carriers (USPS, UPS, FedEx) to deliver your order.
Payment processors to securely process your transaction.
Service providers who help us operate our website, email communications, and customer support, under confidentiality obligations.
Law enforcement or regulators, only when required by law.

Cookies & Tracking

Our site uses cookies and similar technologies to remember items in your cart, understand site usage, and improve performance. You can control cookies through your browser settings; disabling them may affect cart and checkout functionality.

Data Retention

We retain order and account information for as long as necessary to fulfill the purposes described in this policy, comply with legal and tax obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and to opt out of marketing communications at any time. To exercise any of these rights, contact us using the details below.

Children's Privacy

Our site and products are intended for adults. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date above reflects the most recent revision.

Contact Us

Questions about this Privacy Policy or your personal information can be directed to:

Show Plates Factory
4501 Eagle Rock Blvd, Los Angeles, CA 90041, United States
Email: info@showplatesfactory.com
Phone: +1 (562) 200-4876