Last updated: July 2026
Show Plates Factory handcrafts every plaque and sign to order in our Los Angeles workshop. Because each piece is personalized with custom engraving before it ships, please review the shipping details below.
Personalized metal, wood, and acrylic plaques require 2–4 business days for engraving, finishing, and quality inspection before they are packaged for shipment. Orders placed on weekends or holidays begin production on the next business day.
We offer free standard shipping on every order shipped within the United States — no minimum purchase required. Orders are shipped via tracked ground carrier (USPS, UPS, or FedEx, depending on destination and package weight). A tracking number is emailed to you as soon as your order leaves our workshop.
Once shipped, most orders arrive within 5–9 business days, depending on your location relative to Los Angeles, CA. Larger or heavier pieces may require an additional 1–3 days for freight handling and are shipped in reinforced protective packaging to prevent damage in transit.
At this time we ship exclusively within the United States. We are unable to ship to P.O. boxes for larger metal or wood signage due to carrier size restrictions; a physical street address is required at checkout for these items.
You will receive an email with a tracking link as soon as your order ships. If you have not received tracking information within 5 business days of placing your order, please contact us at info@showplatesfactory.com.
All orders are packaged to withstand standard transit handling. If your plaque or sign arrives damaged, please photograph the packaging and item and contact us within 48 hours of delivery so we can arrange a free replacement. If tracking shows delivery but you have not received your package, contact us within 7 days so we can open a carrier investigation.
Reach our team at info@showplatesfactory.com or +1 (562) 200-4876, Monday–Friday, 9:00 AM – 5:00 PM PST.